Refund Policy

Refund Eligibility

Customers may request a refund or replacement if:
– Products arrive damaged.
– Products are spoiled or expired.
– Incorrect items are delivered.
– Items are missing from the order.

Reporting Issues

Customers should contact our support team within 24 hours of receiving the order.

Non-Refundable Situations

Refunds may not be available for:
– Products that have already been consumed or used are not eligible for returns.
– Requests for returns or exchanges must be made within the allowed reporting period.
– Damage occurring after delivery is not covered under return policies.

Refund Process

Approved refunds are processed within a few business days through the original payment method whenever possible.

Replacement Policy

In some cases, eligible products may be replaced instead of refunded.

Cancellation Policy

Orders may be canceled before shipment. Once an order has been shipped, cancellation may not be possible.

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